Projects Overview
ServeMatch is a digital platform that connects people needing help with everyday tasks to skilled individuals ready to complete them.
The system is built to make service requests simple, fast, and secure—whether it’s errands, delivery, moving assistance, or other local services.
Challenges & Constraints
- Needed a flexible marketplace that could handle many different types of services.
- Both service providers and clients required trust and transparency (verified users, secure payment).
- The booking process had to be quick and frictionless so users could post tasks in minutes.
- The platform needed to support scalability to handle growing demand and multiple categories.
Projects Solution
- Designed a user-friendly interface with clear steps: post a service, get matched, pay securely.
- Implemented easy task posting so clients can describe needs quickly.
- Added matching features to connect clients with the right service providers.
- Integrated secure payments where funds are released only after task completion.
- Built credibility with trust factors such as verified users, reviews, and FAQ sections.
- Showcased popular services (delivery, errands, moving, etc.) for quick access.
